ConnectX | AI-Powered Unified Communication Platform | vInnovate

ConnectX Chatbot

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Messaging platforms such as SMS, the telephone, Telegraph, WhatsApp, Viber, Skype and others, significantly enhance communication between businesses and their clients by offering real-time messaging and more personal interactions. We have harnessed those benefits to our ‘versaChat’ AI chatbot platform to create a seamless experience using your preferred choice of messaging system.
Integrating a chatbot into these platforms further enhances their effectiveness by providing instant responses to common queries, automating routine tasks, and ensuring 24/7 availability.
This not only streamlines communication but also frees up human resources to focus on more complex issues, ultimately leading to improved efficiency and enhanced customer experience.
Our clients who have tried this approach have found that the acceptance and satisfaction rates amongst their customers have significantly increased, making their journey of ‘Digital Transformation’ smoother and leading to quicker rewards.

Build a Chatbot around your existing
communication System

Many businesses already have established ways of communicating with their customers which work just fine; except that they rely on humans to be available to converse with their customers
Meet versaChat ‘ConnectX’, an AI-powered variant of our chatbot platform which simply ‘plugs in’ to your existing communication channel and provides a professional, 24/7 service built around your needs.

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